Return & Exchange Policy

Policy Guidelines

If for some reason, you are unsatisfied with the order, fill in the form above and place the Returns & Exchanges request within 24 hours of delivery, in an unused condition.

As per the company policy:

  • We issue a credit note or exchange only if the product is in unused condition.
  • If exchanged for a lower-priced item, the balance amount will be emailed to you as a credit note.

Important Notes

  • No exchange or credit notes on free products.
  • No second-time exchanges for the same order.
  • No refunds are provided on any orders.
  • Online purchases can only be returned or exchanged online.

Out of Stock Items

If an item is unavailable after purchase, we will inform you within two (2) working days. You may:

  • Substitute with a same or higher-priced product
  • Or cancel the order (refund will be initiated accordingly)

Order Cancellation

You can cancel your order before it is shipped by submitting a request via the My Account section on www.jashnbazaar.com. Cancellation requests must be made within 24 hours of placing the order (or before dispatch, whichever is earlier). The entire order amount will be refunded to the original payment method.